Once you have placed an order via. our website you will immediately receive a confirmation email. This is automatically generated. If your package is going to a workplace, please include the business name so that it arrives promptly.
All order confirmations and shipping notifications will be sent to the email used to place the order.
Please refer to the email used to place your order as a tracking email with carrier information and an estimated arrival date will be sent once your order has shipped.
Please email [email protected] for any additional questions with your order number in regards to the status of your order.
Once an order is placed, no changes or cancellations can be made to the relevant order.
Please consider when purchasing online as colours may vary from screen to product purchased. If you are unsure about the colour of a certain product, please contact our Customer Care team at [email protected] and we will be happy to help.
For all orders that are returned due to an incorrect address, there will be a charged a fee of $15 min for repacking and postage.